Privacy Policy

Your personal information

When you order we ask for your name and email. When we are delivering the product, we require your address and phone number in addition so that we deliver your order. If we need to contact you about your order we may phone or email you.

How we use your information

We use the personal information you provide to us to supply our services to you. These include, processing and delivering your order. We never pass on your information unless required to by law.

Our contact form

Any information given via our contact us form will be stored on the website for a maximum of 6 years. The information will be used to answer any question or query only. This information is also sent via an automated email to [email protected] and will be stored on the email server for a maximum of 6 years and locally on computers owned by the owner of Cake Your Day. At any time, you can contact us by email to request we delete all the information we have on you or request for us to let you know what information we have.

We do not ask for sensitive personal information.

Offer or newsletter signup

We have a newsletter signup on our home page. If you signup for this service, you may receive emails with offers, discounts or information about our company. We may also use this service to do research on our customer preferences via surveys.

You have the right to unsubscribe from the newsletter at any point by using the unsubscribe link on the email or by contacting us and asking to be removed.

Disclosure of your personal data
Where applicable if required we may have to provide your information to law enforcement agencies.

Information access

Access to your information is restricted to the owner of Cake Your Day.

Our website hosting is provided by Pod Press and maintenance service is provided by Clearly Creative. Your data may be accessed by employees of that company if required to troubleshoot or deal with any website problems or ordering issues.

Disclaimer

Though we try very hard to protect your data, the internet is not perfect and we cannot guarantee the security of any personal data that travels over the internet. It is your responsibility to keep yourself safe online as far as possible.

Your rights

When using our website, services and contact forms you have consented to us collecting and storing your data. If you do not want us to have your data please do not use our service or website.

You have the right of access to your personal records or other information that we hold about you at any time. To do this just drop us an email. If you find that the information we have is incorrect or out of date please let us know immediately so we can amend our records.

You have the right to ask us to delete your information at any time. To do this please email us on [email protected]

Cookies

What are Cookies? They are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

Most cookies used on this website are to enable the website to work correctly and for your user experience.

We use analytics cookies to see what our visitors are interested in, all data is collected anonymously.

We may change this Policy from time to time so you should keep up to date with this policy as the details apply every time you use our website.